terms & conditions
Booking and Payment:
A deposit of €26 or VND 690,000 is required to secure your spot.
The remaining balance must be settled on arrival date via cash or Revolut or PayPal or bank transfer.
Cancellation Policy:
Cancellations occurring 14 days or more before the start date of the retreat will be eligible for a 50% refund of the deposit.
Cancellations made within 14 days of the retreat start date are non-refundable.
Participant Responsibility:
Participants must inform the organizers of any medical conditions, dietary restrictions, or special requirements in advance.
Participants are responsible for their own flight tickets, visas, travel insurance, and other personal gears.
Program Changes:
The organizers reserve the right to make changes to the schedule, activities, or instructors if necessary, while ensuring the overall quality of the retreat experience.
Liability:
The company is not liable for damages as a result of personal injuries.
We recommend a private baggage/surf board insurance and health insurance for the respective period. The organiser’s equipment and vehicles should be treated in due form. The participant shall be liable for damages in the case of negligent or wilful damage or loss. In the case of damage to the vehicles by a third party in the Indonesian traffic, costs will be carried jointly by everyone in the car involved.
The participant acknowledges that BodyVaMind is not responsible for any injuries, damages, losses, or delays that may occur both during organized BodyVàMind activities and within the camp premises. The participant agrees to participate in all activities at their own risk and holds BodyVàMind harmless from any liability arising from personal injury, including death, whether caused by negligence or otherwise, during the entire duration of the trip.
Accommodation:
Accommodation is provided as described in the package. Any additional requests, changes, or damages may incur extra charges.
Force Majeure:
The organizers are not liable for any failure or delay in performance due to circumstances beyond their reasonable control, including but not limited to natural disasters, acts of terrorism, or government restrictions.
Photography and Media:
The organizers may capture photos or videos during the retreat for promotional purposes. Participants who prefer not to be featured should notify the organizers in writing before the retreat.
A 5% surcharge will be applied to the total bill on public holidays. This charge helps cover operating costs on these days.
To ensure we can meet your preferences, we recommend submitting meal requests at least 12 hours in advance. Last-minute requests may not be accommodated due to limited preparation time.
Please specify any dietary restrictions (e.g., vegetarian, allergies) in the designated section when making your reservation.
While we strive to accommodate all dietary needs, certain restrictions may require additional notice or adjustments. Thank you for your understanding.
Our spa operates from 11:00 AM to 8:30 PM. Packages include a complimentary 60-minute Basic Massage, Manicure, or Pedicure. Additional spa services will incur separate charges.
To ensure availability, we recommend reserving your spa session as early as possible. Bookings are subject to therapist availability, and substitutions or schedule adjustments may be necessary.
Please arrive at the villa at least 15 minutes before your scheduled session to allow time for check-in and preparation. Thank you for your cooperation
By booking this retreat, participants acknowledge that they have read, understood, and agreed to these terms and conditions.